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The following is a list of commonly asked questions about using VideoLink. If you encounter problems not answered here, please email support@liquidusmedia.com.
• What information do I need to sell homes using VideoLink?• How do I add a real estate VideoLink?• Is there a deadline for VideoLink submissions?• How can I get my agency involved?
• How will buyers contact me?
• Whom should I contact if I have questions about my VideoLink?• What browsers do you support?
• Can I use my digital camera?• How many photos can I use in a VideoLink?• Is there a photo size requirement?• Which file formats are accepted for photos?
• How do I know what template and color scheme to use?• Do I have to go through the same display options every time I create a VideoLink?• Will I get a chance to look at my VideoLink before I purchase it?• What if I make a mistake?
• Where can I get training on using VideoLink products?
To sell homes on VideoLink, you will need to have ready:
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The site guides you through the following steps:
You can submit your VideoLink at any time - they are generated instantly.
Liquidus can provide packaged deals for your real estate agency that reduce the costs of individual placements. To contact a specialist please email support@liquidusmedia.com.
Your contact information displays on your VideoLink. Buyers can contact you by calling the phone number you provided with your advertisement, by visiting the URL listed, or clicking Contact Us on the enhanced VideoLink.
For general comments and questions regarding VideoLink, please email support@liquidusmedia.com.
We support Internet Explorer 7 and Firefox 3 for both Windows and Macintosh operating systems.
Yes, any available digital camera is capable of taking a picture for your VideoLink, which you can upload easily to the website. We recommend that you set your camera to the best quality.
You can upload and position up to 12 photos. Each image displays for approximately 5 seconds.
The optimum photo dimension is 800 pixels wide by 600 pixels tall, though you can use other sizes. Photo size may also depend on the template you select for your VideoLink. The larger the images you use, the better your VideoLink appears.
All photos must be submitted in JPG or PNG format.
You can easily select a layout template from several options available to you in Step 5: Display Options. To find out the photo size requirements and view a sample, roll your mouse over each template. Once you select a template, the page reloads with available colors for the template you chose.
You can set default display options under Manage My Real Estate Profiles that lets you automatically apply a template, color scheme, and optional starburst message to VideoLinks you create.
You can preview your VideoLink in Step 7: Preview Your VideoLink. Note that your VideoLink may take up to a minute to load, depending on your internet connection.
If you want to change anything about your VideoLink, simply click the Back button and change your information, even after you have clicked Save & Next. Remember, VideoLinks are not activated until you purchase them. You can still delete a VideoLink on the Manage My VideoLinks page and start over.
If you would like to schedule training for you or for members of your staff, please email support@liquidusmedia.com.