Liquidus VideoLink
Liquidus VideoLink

Autos FAQReal Estate FAQ

The following is a list of commonly asked questions about using VideoLink. If you encounter problems not answered here, please email support@liquidusmedia.com.

General VideoLink Information

What information do I need to sell homes using VideoLink?
How do I add a real estate VideoLink?
Is there a deadline for VideoLink submissions?
How can I get my agency involved?

Buyers

How will buyers contact me?

Support

Whom should I contact if I have questions about my VideoLink?
What browsers do you support?

Photography

Can I use my digital camera?
How many photos can I use in a VideoLink?
Is there a photo size requirement?
Which file formats are accepted for photos?

Display

How do I know what template and color scheme to use?
Do I have to go through the same display options every time I create a VideoLink?
Will I get a chance to look at my VideoLink before I purchase it?
What if I make a mistake?

Training

Where can I get training on using VideoLink products?


General VideoLink Information

What information do I need to sell homes using VideoLink?

To sell homes on VideoLink, you will need to have ready:

  • Up to 12 digital photos of the property you are listing
  • The MLS ID or web ID of the property you are listing
  • The address of the property you are listing
  • The details and description of the property you are listing
  • The year of the property for sale
  • The price of the property for sale

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How do I add a real estate VideoLink?

The site guides you through the following steps:

  • Step 1: VideoLink Options
    Choose the type of VideoLink you want to create.
  • Step 2: Profile Information
    Fill out agent information.
  • Step 3: VideoLink Information
    Fill out information about your property, such as MLS, beds/baths, and so on.
  • Step 4: Photo Options
    Upload and position up to 12 photos.
  • Step 5: Display Options
    Select template and color scheme for your VideoLink.
  • Step 6: Audio Options
    Select voiceover narration and/or music bed.
  • Step 7: Preview Your VideoLink
  • Step 8: Shopping Cart
    Select VideoLinks to purchase
  • Step 9: Checkout
    Enter payment information
  • Step 10: Receipt
    Your VideoLink URL instantly appears here and can be placed throughout the internet

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Is there a deadline for VideoLink submissions?

You can submit your VideoLink at any time - they are generated instantly.

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How can I get my agency involved?

Liquidus can provide packaged deals for your real estate agency that reduce the costs of individual placements. To contact a specialist please email support@liquidusmedia.com.

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Buyers

How will buyers contact me?

Your contact information displays on your VideoLink. Buyers can contact you by calling the phone number you provided with your advertisement, by visiting the URL listed, or clicking Contact Us on the enhanced VideoLink.

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Support

Whom should I contact if I have questions about my VideoLink?

For general comments and questions regarding VideoLink, please email support@liquidusmedia.com.

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What browsers do you support?

We support Internet Explorer 7 and Firefox 3 for both Windows and Macintosh operating systems.

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Photography

Can I use my digital camera?

Yes, any available digital camera is capable of taking a picture for your VideoLink, which you can upload easily to the website. We recommend that you set your camera to the best quality.

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How many photos can I use in a VideoLink?

You can upload and position up to 12 photos. Each image displays for approximately 5 seconds.

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Is there a photo size requirement?

The optimum photo dimension is 800 pixels wide by 600 pixels tall, though you can use other sizes. Photo size may also depend on the template you select for your VideoLink. The larger the images you use, the better your VideoLink appears.

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Which file formats are accepted for photos?

All photos must be submitted in JPG or PNG format.

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Display

How do I know what template and color scheme to use?

You can easily select a layout template from several options available to you in Step 5: Display Options. To find out the photo size requirements and view a sample, roll your mouse over each template. Once you select a template, the page reloads with available colors for the template you chose.

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Do I have to go through the same display options every time I create a VideoLink?

You can set default display options under Manage My Real Estate Profiles that lets you automatically apply a template, color scheme, and optional starburst message to VideoLinks you create.

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Will I get a chance to look at my VideoLink before I purchase it?

You can preview your VideoLink in Step 7: Preview Your VideoLink. Note that your VideoLink may take up to a minute to load, depending on your internet connection.

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What if I make a mistake?

If you want to change anything about your VideoLink, simply click the Back button and change your information, even after you have clicked Save & Next. Remember, VideoLinks are not activated until you purchase them. You can still delete a VideoLink on the Manage My VideoLinks page and start over.

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Training

Where can I get training on using VideoLink products?

If you would like to schedule training for you or for members of your staff, please email support@liquidusmedia.com.

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